The Right IT Service Partner to Make Your Team Complete
Finding the right IT service partner for your busy company can be very difficult. You pride yourself on treating each of your customers like a valued friend, and you try to stamp all your work with a personal touch.
In searching for your ideal IT support partner, you are looking for a company that shares your values and work ethic. Someone that will take the time to really get to know you and your business so that they can provide the very best IT solutions for your industry, and within that industry—your specific company.
Rafiki Technologies is that partner.
We are a company committed to providing top-tier IT services tailored specifically to your business and the unique work that you do.
Our Company History
Since Rafiki Technologies’ founding days in Calgary in 2005, it has grown to serve customers in Calgary, Red deer, Edmonton, interior BC, Toronto, Mississauga, Oakville, and Burlington.
Rafiki Technologies’ founder, Naheed Shivji, traces his IT background to his education in the computer sciences and network support. As an entrepreneur, he brought to this new venture a solid background in technical support services and real-world work experience, having served in an IT consulting and technical support specialist capacity in such companies as Shaw, Telus, and Bell. His knowledge of coding was also a great asset to Rafiki Technologies, giving the company a more comprehensive edge in the IT sector.
In particular, Naheed began to gain a reputation for providing industry-leading IT support solutions for the hospitality industry. One of the critical lessons Naheed Shivji was able to leverage was experience working within tight budgets to help leading restaurants, hotels, and resorts get the most from their IT.
Today, one of our great strengths is the ability to offer boutique IT support at an affordable, flat-rate monthly fee to the hospitality businesses along with the fields of automotive, dental, medical, and other industries.
Since our founding in 2005, Rafiki Technologies as experienced both rapid and tremendous growth. This expansion can be traced to several core principles that are hallmarks of the work Rafiki Technologies does. They are:
- Timely response times to support calls
- Straightforward, honest communication
- Commitment to integrity in all work and relationships
- An Understanding of working within budgets to meet and exceed expectations
- Exceptional customer relations and service
- Staff that are supportive and treated like family
Our Company Culture
From its inception, Rafiki Technologies sought to establish a different company culture. We didn’t just want to be a busy office that churned out repetitive work day after day. We wanted our company to be a place that felt like home—a place where each staff member was a valued part of the team and treated like family.
Our staff of IT experts is a close-knit group of people. We foster an environment that is conducive to teamwork and take great pride in the collaborative work we do. The Rafiki Technologies team functions as a cohesive unit, making sure that they are there for our clients AND for each other.
Rafiki Technologies believes in an “open door” policy. What does this mean? It means that there is always room for another team member at the table. “Many hands make light work,” and our staff are always ready, willing, and able to step up to the plate to help a teammate in need of assistance or to provide another perspective on a critical project.
Ready to get started with the best IT fit for your company? Contact Rafiki Technologies now at {phone} or {email}.
We are ready to get to work for you.
The best IT support you’ve ever had is just a phone call away with Rafiki Technologies.