Ready to Make the Switch?

Switch Your Managed IT Services to Rafiki Technologies

When you partner with Rafiki for a Managed IT Services contract, we will donate the equivalent of a one-month payment to the charity of your choice AND your first month is FREE!

Submit your name and email and we’ll be in touch right away to help you make the switch, saving your company time and money!

Your First Month is FREE!

    Contact US

    Rafiki - Switch IT - Campaign Logo

    Why Switch?

    Rafiki Technologies will take all your IT headaches away AND offer you a special suite of onboarding deals available only for NEW customers!

    First month's fees donated

    We'll donate your first month's fees to a local charity of your choice!

    No transition fees

    There are zero onboarding or hidden fees with Rafiki, only a flat monthly rate.

    Backups Included

    Your data is important and we will keep it safe and secure on our servers... free of charge!
    0 +
    Years of Experience
    0 +
    Employees
    0 +
    Happy Customers
    0 %
    Satisfaction

    11 Things We Do Better

    We're FUN to work with
    Anyone can fix a computer, but the experience of working with the person helping you is so important (recall the last time you went to a nice restaurant vs. McDonald’s). The Rafiki Team genuinely cares about every client. This drives us to provide absolute fanatical support of their systems.
    Satisfaction guaranteed
    We stand behind our products and services. All our programs and products come with an unprecedented 100% Money Back Guarantee from the Rafiki Technologies Team.
    Live answers on our calls
    Our goal is to answer every call with a LIVE person. Forget being in automated menu hell. If getting someone to fix your computer is as painful as the computer problem itself, it’s a never-ending cycle of frustration. If you happen to get our voicemail it becomes a ticket on our service board immediately and you can be sure to get a call back.
    Security is paramount
    At Rafiki, we follow and enforce Security Best Practices for all our clients, as well as internally. Your Security is only as good as the weakest link in the chain. We educate our team and our clients on cybersecurity to keep networks safe. We got your back!
    We love documentation
    Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. It’s not even a question for us: all requests are documented, resolution is documented, diagrams of your network are created… and your passwords are stored in a secure, encrypted location.
    We talk plain English
    We want you to understand what we are doing and what the problem is. No geek-speak here!
    Wide Spectrum of Skills & Experience
    From quick PC fixes to total server and network engineering – we’ve got it. And if there’s ever a problem we can’t solve, we know who to contact to get it fixed.
    Fast response to requests
    Some companies think if your problem doesn’t seem that bad they can wait a few days to call you back…. We get back to you fast so you know when your problem will be resolved. Our contracts spell out our response time. And when you’re dead in the water, we respond – FAST.
    Committed to quality
    We don’t pursue every company that needs computer support. We choose only clients that share in our values. Serving a company’s IT and critical network needs is a HUGE responsibility that we take that very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences – we simply don’t pursue the opportunity.
    We help solve your business problems
    We sit on the same side of the table as YOU to provide business solutions to business problems. We don’t try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the problem and achieve your objectives.
    A proven track record
    Unlike others in our industry, we can prove and show you how we deliver Peace of Mind, Less Downtime, Faster Problem Resolution, Data Protection, Money Savings, Streamlined Communications, and Simplicity in IT management for you.

    Ready for a better, more reliable and knowledgeable IT team?

    Contact us to start the switch!

    Scroll to Top

    Thank you!

    Our Business Development Manager, Holly, will be in touch shortly!